Market
B2B
Category
SaaS
Platform
Web
monetisation
Subscription
Detailed answers were submitted for each Q11 question. This is a selection of those answers.
Product Description: An AI-enhanced defect management system. The AI system analyses issues as they are submitted and automatically links them to existing open or closed issues. It also tracks the types of issues coming in and automatically highlights trends and forecasts based on release frequency, and defect life-cycle duration. Similar to JIRA it handles bug tracking with custom workflows and fields, and integrates into TestRail and qTest.
Q11.1
How can I do this correctly?
- Create a defect: choose project → select issue type (Bug/Regression/Flake) → fill required fields (summary, steps, expected/actual, environment, version/build, severity) → attach evidence (screenshots, logs, HAR) → Save.
- Let AI assist: pre-submit validation (duplicates, missing steps), auto-link to suspected dupes & related closed issues, suggest components/labels, predict severity/priority, and propose owner based on code ownership & blame data.
- Triage: confirm repro, refine fields (root cause, affected modules), accept/adjust AI links, set priority via the team’s priority matrix, and add a fix version.
- Workflow: move through states (New → Triage → In Progress → Code Review → QA Verify → Done) or your custom flow; always add a comment & rationale on transitions.
- Quality loop: link to failing tests (TestRail/qTest), link commits/PRs, and require resolution code (Fixed, Won’t Fix, Duplicate, As Designed) at closure.
Q11.2
How can I do this incorrectly?
- Vague titles (“App broken”), missing repro or environment, no evidence.
- Setting priority = severity (they’re separate); skipping the priority matrix.
- Ignoring AI-flagged duplicates and creating parallel bugs.
- Closing without fix version or resolution code; bulk changing fields owned by external integrations (e.g., overwriting TestRail status).
- Assigning outside component ownership or bypassing approvals in custom workflows.
- Uploading secrets or PII in attachments or comments.
Q11.3
When can I do this?
- After project setup and role assignment; anytime while the project is open and you have permission.
- AI duplicate detection, trend analysis, and forecasts run continuously; results refresh on new submissions and nightly jobs.
Q11.4
When can I not do this?
- During a change freeze (e.g., release day) if your admin enables read-only.
- While an issue is locked (under audit, legal hold, or incident review).
- If required fields aren’t met or validation fails (e.g., missing build number).
- When external systems are down (e.g., TestRail outage prevents link creation).
Q11.5
Who can do this?
- Reporter (any member): create defects, comment, attach evidence.
- Triager/QA Lead: edit core fields, re-prioritize, approve merges, confirm duplicates.
- Developer: accept/decline assignment, transition Dev states, link commits/PRs.
- Release Manager: change fix version, gate release on blockers.
- Admin/Project Admin: manage workflows, custom fields, integrations, permissions.
- Stakeholders/Read-only: view dashboards, trends, forecasts.
A subset of scenarios created by Q11 AI
Feature Category
Test Scenario
Q11 Tag
AI Authoring
User - AI Drafts Acceptance Criteria with Mandatory Human Review
Q11.7
AI Classification
User accepts AI smart classification to auto-assign owner
Q11.1
Access Revocation
Admin revokes project access; User session immediately loses visibility
Q11.6
Component Risk Alerts
User receives component spike risk alert after surge in new defects
Q11.7
Dashboard Performance
Admin validates dashboard performance with indexed filters
Q11.9
Defect Analytics
Admin validates de-duplicated analytics in defect trends
Q11.7
Duplicate Detection
Duplicate Detection During Bug Create With Warn/Block Thresholds
Q11.1
Duplicate Detection Configuration
Admin - Configure Duplicate Detection Thresholds per Project
Q11.5
Forecasting & Analytics
Admin trend/forecast jobs schedule and manual what-if cap at 100/day
Q11.11
Incident Rollback Automation
Incident linked to failed SLO auto-creates rollback issue
Q11.7
Issue Creation
User blocked when summary under 8 characters
Q11.10
Issue Deletion
Test Cancel deletion on the confirmation screen
Q11.1
Issue Linking
User links 500 related items (issues/PRs/tests) to a single issue
Q11.9
Priority Automation
User priority auto-calculated from severity via matrix
Q11.2
Release Freeze Read-Only Mode
User attempts to create a new Bug during read-only freeze
Q11.4
Release Management
User can tag issues to a created release before code freeze
Q11.10
Release Readiness Dashboard
Admin views release readiness dashboard for target version
Q11.7
Resolution Gate Enforcement
User prevented from resolving bug without Fix Version and Resolution
Q11.2
SLA and Notifications
User transitions issue state and triggers SLA and notifications
Q11.7
Test Management Integration
User - qTest Exploratory Session Creates Linked Defect
Q11.1
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Package options from start-up to enterprise.
Start-up Pack
Our test plans will help push your quality ahead of the competition. In this 3-test-plan package, you will receive the following with each test plan:
- A minimum of 100+ test scenarios organised by Features for easy management.
- Tests automatically categorised to cover 4 types of test plans – Smoke, Acceptance, Sanity and Regression.
- Our 11-page Guide to Defect Management, including a prioritisation matrix template.
- A ready-to-use test execution template.
- A multi-step guide to getting the most out of your test plan.
Launch Price / 3 test plans
Scale-up Pack
Our test plans will help push your quality ahead of the competition. In this 6-test-plan package, you will receive the following with each test plan:
- A minimum of 100+ test scenarios organised by Features for easy management.
- Tests automatically categorised to cover 4 types of test plans – Smoke, Acceptance, Sanity and Regression.
- Our 11-page Guide to Defect Management, including a prioritisation matrix template.
- A ready-to-use test execution template.
- A multi-step guide to getting the most out of your test plan.
€359 / for 6 test plans
Enterprise Pack
The 12-test-plan package is best for professional agencies, large organisations and content creators with a revolving selection of new products to test. Delivered with each test plan:
- A minimum of 100+ test scenarios organised by Features for easy management.
- Tests automatically categorised to cover 4 types of test plans – Smoke, Acceptance, Sanity and Regression.
- Our 11-page Guide to Defect Management, including a prioritisation matrix template.
- A ready-to-use test execution template.
- A multi-step guide to getting the most out of your test plan.
€599/ 12 test plans
Quality comes first